Refund Policy

Last Updated: 16 June 2026

At EXPLICIT Clothing, we want you to be satisfied with your purchase. If you experience an issue with your order, we’re here to help.

Change of Mind

We do not offer refunds for change of mind.

At our discretion, eligible items may be exchanged or issued with store credit, provided they:

* Are returned within 14 days of delivery
* Are unworn, unused, and unwashed
* Have all original tags attached
* Are in their original condition and packaging
* Show no signs of wear, damage, stains, odours, or alterations

Shipping costs are non-refundable unless required by law.

Faulty or Incorrect Items

If you receive an item that is faulty, damaged, or incorrect, please contact us as soon as possible at:

info.explicitstreetwear@gmail.com

Please include:

* Your order number
* A description of the issue
* Clear photos showing the fault or incorrect item

If the item is found to be faulty or does not meet the guarantees provided under Australian Consumer Law, we will offer an appropriate remedy, which may include a repair, replacement, store credit, or refund.

Australian Consumer Law

Nothing in this policy excludes or limits your rights under the Australian Consumer Law.

Our products come with guarantees that cannot be excluded by law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Return Shipping

Unless required by Australian Consumer Law or otherwise agreed by us, customers are responsible for the cost of returning items.

For approved faulty or incorrect items, EXPLICIT Clothing may cover reasonable return shipping costs.

Sale Items

Sale, promotional, and clearance items are final and cannot be returned for a refund due to change of mind unless required by Australian Consumer Law.

Processing Time

Once your return has been received and inspected, we will notify you of the outcome.

Approved refunds will be processed back to the original payment method. Please allow 5–10 business days for your financial institution to process the transaction.

Contact Us

For all returns and refund enquiries, please contact:

EXPLICIT Clothing
Email: info.explicitstreetwear@gmail.com